Contact Us

The Richmond Ambulance Authority’s business office hours are 8 a.m. – 5 p.m., Monday through Friday. If you wish to contact us via phone, please call the main office at 804-254-1150, or toll free at 888-887-5151. You may also contact us by submitting a form below:

Chief Executive Officer

To send a message directly to our Chief Executive Officer, please select CEO in the dropdown below.


To send us compliments about service you may have received, please select Compliments in the dropdown below.


If you have general questions about service you may have received, or any general concerns, please select Questions in the dropdown below.


To contact our billing office, please select Billing in the dropdown below.

**Disclaimer: Please do not send personal identifiable information (i.e., insurance, health, etc.)General information only. To speak directly to a billing representative, please call the above toll-free or local phone numbers provided.***

HIPAA/Privacy Act

Richmond Ambulance Authority is committed to protecting the privacy and health information of all our patients. Please click here to view our HIPAA policy.

Human Resources

To contact the Human Resources department about job openings at RAA, please select Human Resources in the dropdown below.

FOIA Requests

To make a FOIA request, please contact Kaila Bradley by selecting FOIA Requests in the dropdown below.

Community Event Request

To make a community event request, please contact Michelle Davis by selecting Community Events in the dropdown below.

Standby Request

To make a standby request, please select Standbys in the dropdown below.

Select Your Recipient



Phone Number

Your Message

Yes, please have a member of the RAA staff contact me addressing my comment or concern.