Billing Information

If you have received a bill from the Richmond Ambulance Authority, and have questions or need to set up a payment plan, please contact us using the information below. Please have your Run Number on hand when you call, so that we may better assist you.

Phone: (804) 254-1150

Toll Free: (888) 887-5151

Fax: (804) 254-1149

2400 Hermitage Road

Richmond, VA 23220

If you would like to pay your bill online, please click the link below.

PLEASE NOTE: If your account is already in collections, you cannot make your payment with us by phone or online. Please contact the appropriate collections agency from the list below.

ACSI – Automated Collections Services, Inc. – 866-376-7838
I.C. System – 888-735-8029
CAB – Credit Adjustment Board  – 800-882-0761
RMS – Receivables Management Systems – 804-353-9300

Service Rates

Click here to view our Service Rates for FY2019.