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In December 2008, RAA was re-accredited by the Commission on Accreditation of Ambulance Services (CAAS).  To date, RAA is one of only 11 EMS agencies in the United States accredited by both CAAS and the National Academies of Emergency Medical Dispatch.  These accreditations are considered the “gold standard” for ambulance services. RAA is also a Commonwealth of Virginia accredited dispatch center.

CAAS

The Commission on Accreditation of Ambulance Services was established to encourage and promote quality patient care in America's medical transportation system. Based initially on the efforts of the American Ambulance Association, the independent Commission established a comprehensive series of standards for the ambulance service industry.
Accreditation signifies that your service has met the "gold standard" determined by the ambulance industry to be essential in a modern emergency medical services provider. These standards often exceed those established by state or local regulation.
The process includes a comprehensive self-assessment and an independent outside review of the EMS organization. This independent process provides verification to your Board of Directors, city council, medical community and others that quality care is provided to the community.
All ambulance systems are eligible for the three-year accreditation including private, public, fire department and hospital-based.

NAED

The Mission of the National Academies of Emergency Dispatch:  To advance and support the public-safety emergency telecommunications professional and ensure that citizens in need of emergency, health, and social services are matched safely, quickly, and effectively with the most appropriate resource."