If you have received a bill from the Richmond Ambulance Authority, and have questions or need to set up a payment plan, please contact us using the information below. Please have your Run Number on hand when you call, so that we may better assist you.
Phone: (804) 254-1150
Toll Free: (888) 887-5151
Fax: (804) 254-1149
2400 Hermitage Road
Richmond, VA 23220
If you would like to pay your bill online, please click the link below.
PLEASE NOTE: If your account is already in collections, you cannot make your payment with us by phone or online. Please contact the appropriate agency from the list below.
ACSI – 866-376-7838
IC System – 888-735-8029
Click here to view our Service Rates for FY2017.
Click here to view our Service Rates for FY2018 – effective starting 7/1/17.