Billing Information

If you have received a bill from the Richmond Ambulance Authority, and have questions or need to set up a payment plan, please contact us using the information below. Please have your Run Number on hand when you call, so that we may better assist you.

Phone: (804) 254-1150

Toll Free: (888) 887-5151

Fax: (804) 254-1149

2400 Hermitage Road

Richmond, VA 23220

 

PAY ONLINE
If you would like to pay your bill online, please click the link below.

Pay Your Bill Online

 

 

 

PLEASE NOTE: If your account is already in collections, you cannot make your payment with us by phone or online. Please contact the appropriate agency from the list below.

 

ACSI – 866-376-7838
IC System – 888-735-8029
CAB
RMS

Service Rates

Click here to view our Service Rates for FY2017.

Click here to view our Service Rates for FY2018 – effective starting 7/1/17.