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RAA cares about protecting its patients’ privacy. In accordance with the Health Insurance Portability &Accountability Act (HIPAA) of 1996, RAA is providing you with an explanation of your patient rights and how your medical information will be used by the Authority.
Notice of Privacy Practices |
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- Terone B. Green, Chairman
- Joseph Boatwright, III, M.D., Vice Chairman
- J. Stephen Lord, Treasurer
- Elizabeth Matish, Secretary
- C. Michael DeCamps
- Byron C. Marshall
- Joseph McMenamin, M.D., J.D.
- Councilwoman Cynthia Newbille
- Dominic Ochei
- Jeffrey Odell
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Demographics Location
| Central Virginia |
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Size
| 62.5 square miles |
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Population
| 200,123 |
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Local housing units
| 84,549
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| Median family income | $38,461 |
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| Residents below poverty line | 22.9%
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 In December 2008, RAA was re-accredited by the Commission on Accreditation of Ambulance Services (CAAS). To date, RAA is one of only 11 EMS agencies in the United States accredited by both CAAS and the National Academies of Emergency Medical Dispatch. These accreditations are considered the “gold standard” for ambulance services. RAA is also a Commonwealth of Virginia accredited dispatch center.
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In 1990, the City Manager and the City Council of Richmond, Virginia recognized that fundamental changes were needed in the Emergency Medical Services (EMS) system and worked to implement an innovative system design that would provide for the unified provision of EMS services for the city. On March 20, 1991 the Virginia General Assembly created the Richmond Ambulance Authority and on September 23, 1991 the City of Richmond granted the franchise to the Richmond Ambulance Authority to provide EMS services to the City of Richmond.
Since its inception, the goal for the Richmond Ambulance Authority (RAA) has been to provide its community with clinical excellence, while ensuring response time reliability and fiscal responsibility. Although it has the highest call volume per capita in the United States, RAA has gained a national and international reputation as a premiere, high performing EMS system. RAA is one of only eleven systems in the United States that has received accreditation from both the National Commission on Accreditation of Ambulance Services (CAAS) and the National Academy of Emergency Dispatch (NAED). These accreditations are considered the “gold standard” for ambulance services, certifying distinction for quality patient care and ambulance operations.
Click to view the Richmond City Code pertaining to EMS franchise
Click to view the 1991 Richmond Ambulance Authority Act |
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Responding to Richmond.
 The mission of the Richmond Ambulance Authority is to provide the patients it serves and the residents of Richmond with emergency and non-emergency ambulance service by practicing clinical excellence with superb response time performance while maintaining its commitment to economic efficiency and minimal tax subsidization.
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