Richmond Ambulance Authority shares tips for staying safe in extreme heat

August 9, 2018

RICHMOND, Va. — Richmonders across the city are grappling with temperatures peaking around 100 degrees. Benjamin Roybal biked into the city to meet his wife for a picnic lunch Wednesday.

“I brought a backpack and a basket which is more than I wish I had brought,” he explained while laying out in his hammock tied to two trees in a park of Monument Avenue. Roybal said he was taking a break before trekking back home in the heat.

“Right now it is perfect because I’ve got that fine layer of sweat where the breeze hits me and its instant cool, but when the breeze dies down it’s a mind game,” Roybal said,
He made a point of finding shade and staying hydrated, two things emergency responders say are key in extreme temperatures.

On excessively hot days, even first responders stock up.

“We make sure each truck is equipped with ice and Gatorade,” explained Captain Veronica Ruffin, as she filled a cooler.

Captain Ruffin said severe heat is dangerous for everyone.
“Heavy sweating, weakness, cool, clammy skin, your pulse begins to race.” But especially, children and seniors, “Because they crash quicker,” Ruffin explained.

Authorities say under these weather conditions you should only venture out if you have to – and if you do – keep the water with you.

This article originally appeared in

RAA experiences another successful year at National Night Out

August 7, 2018

The Richmond Ambulance Authority participated in more than a dozen National Night Out events throughout the city of Richmond this year.

National Night Out is an annual community-building campaign that promotes police-community partnerships and neighborhood camaraderie to make our neighborhoods safer, more caring places to live. National Night Out enhances the relationship between neighbors, law enforcement, and other public service organizations, while bringing back a true sense of community. It provides a great opportunity to bring communities together under positive circumstances.

Millions of people take place at events in all 50 states in neighborhoods across the country. This year was the 35th anniversary of National Night Out. In addition to enjoying good food, and good conversations, our staff taught people the importance of hands only CPR.

Hands only CPR is done without mouth-to-mouth breaths. It is recommended for use by people who see a teen or adult suddenly collapse in an “out-of-hospital” setting.

It is important to remember these steps before performing hands only CPR.

1. Call 9-1-1 (or send someone to do that).
2. Push hard and fast in the center of the chest.

RAA believes educating the public is essential in our efforts to save lives.

Partnership for the Future interns present final projects

August 6, 2018

Our Summer interns from Partnership for the Future recently completed their final projects at the Richmond Ambulance Authority. Our interns worked in a variety of departments including Finance, Human Resources, Clinical and Operations.

Partnership for the Future helps motivated high school students transition from high school to college and eventually employment so they can become successful, contributing members of our community. Students must go through a rigorous selection process and maintain high grades, while completing community service during their time in the program.

The Richmond Ambulance Authority is thankful to have a partnership with a program that cultivates and pushes students to become their best. For their final projects each intern was asked to create a program that would leave a positive footprint in the city. We’re hopeful the brilliant ideas presented to us come to fruition one day.

We have no doubt that Kyana Jones, Brianna Bugg, Teliza Bracey, and Mattea Anderson have bright futures ahead of them. We’re happy RAA was able to be a part of their journey.

New high tech stretchers arrive at RAA

July 11, 2018

This week our employees started learning how to use our new high tech stretchers.

The Ferno iNX is designed to help our providers avoid back injury by allowing them to navigate obstacles more easily. The stretchers also provide additional safety to our crews and patients during transport. Flashing lights also allow the stretchers to be seen in the dark and in hazardous conditions.

Injuries can often be costly for an organization and an employee. With our new stretchers we are striving to better serve our providers and the residents of Richmond in our mission to provide world class EMS healthcare.

New Employees tackle Emergency Vehicle Operator Course (EVOC)

July 5, 2018


Our New Employment Orientation (NEO) started almost two weeks ago. As part of their training employees had to learn how to operate our different types of ambulances and after spending a day in the classroom they got to put their knowledge to the test in the field.

The Emergency Vehicle Operator Course (EVOC) helps prepare new employees in a safe and controlled environment. This is just part of the overall training that will help them deliver World Class service to the citizens of Richmond.