New high tech stretchers arrive at RAA

July 11, 2018

This week our employees started learning how to use our new high tech stretchers.

The Ferno iNX is designed to help our providers avoid back injury by allowing them to navigate obstacles more easily. The stretchers also provide additional safety to our crews and patients during transport. Flashing lights also allow the stretchers to be seen in the dark and in hazardous conditions.

Injuries can often be costly for an organization and an employee. With our new stretchers we are striving to better serve our providers and the residents of Richmond in our mission to provide world class EMS healthcare.

New Employees tackle Emergency Vehicle Operator Course (EVOC)

July 5, 2018


Our New Employment Orientation (NEO) started almost two weeks ago. As part of their training employees had to learn how to operate our different types of ambulances and after spending a day in the classroom they got to put their knowledge to the test in the field.

The Emergency Vehicle Operator Course (EVOC) helps prepare new employees in a safe and controlled environment. This is just part of the overall training that will help them deliver World Class service to the citizens of Richmond.

Richmond Ambulance Authority shares information about heat-related illnesses

June 21, 2018

WRIC Richmond, Va – Being outside in the heat is no joke. Richmond Ambulance Authority (RAA) tells 8News from May to September, they receive a higher call volume because people are more active. This also raises the risk of heat-related illnesses.

RAA says if people are out in the sun for too long, they may first start to experience heat cramps where muscles starts to spaz. Heat exhaustion is the next level that could occur. That is when a person starts to sweat profusely, mental status becomes altered, blood pressure drops, and pulse rate goes up.

“The worst case is heat stroke where people actually stop sweating, become red, extremely hot, body temperatures can raise upwards to 106, 107 degrees,” said Chad Greedan, Field Operations Supervisor, Richmond Ambulance Authority.

If you do develop any symptoms of heat-related illnesses, RAA recommends lowering your body temperature right away. Putting a cool towel around the neck, or cool towel around the head can do the trick!

This article originally appeared in

Experts warn about potentially deadly heat

June 18, 2018

RICHMOND, VA (WWBT) – With temperatures nearing triple digits, it’s important to keep yourself hydrated, shaded and alert. Your watchful eye could keep a senior citizen alive.

Experts say if you can’t stand the heat, stay inside.

“The main thing is try to stay out of the sun as much as possible,” said Chad Greedan.

Greedan is the field operations supervisor for the Richmond Ambulance Authority.

The Authority has been on standby, making sure they’re prepared to cool you down in case of an emergency.

EMTs aren’t exempt from the temperatures either.

“These trucks are metal boxes,” Greedan said. “They do tend to get hot, even with the air conditioning on.”

Jabril Little, an EMT, says the heat is “a little tedious,” but the job still has to be done.

The teams hoses down the trucks and fills them up with ice and Gatorade. That work is two-fold. They can’t help you, unless they’re nice and cool too.

“People call rather frequently when it gets this hot,” Greedan explained. “We’ll get anywhere from a dozen calls a day for welfare checks for people getting hot!”

Things are only heating up. Tuesday is expected to be even hotter.

That’s why crews suggest checking up on your elderly neighbors, just like they do.

“We’ll go out and check on especially concerned neighbors, check on the elderly, especially if they don’t have air conditioning or fans to stay cool.” Greedan said.

“We worry about dehydration because many older people have chronic diseases,” said Jo Simms with Senior Connections. “They take a lot of medications, and a lot of times they don’t even become aware that they’re becoming dehydrated.”

Senior Connections is a non-profit agency for older people. This cooling program allows those sixty or older and 150 percent of the poverty level to get set up with a free fan.

This article originally appeared in

RAA Bike Medics go through IPMBA training

June 12, 2018

The Richmond Ambulance Authority trained bike medics Tuesday. These medics are trained through the International Police Mountain Bike Association or IPMBA standards which are the “gold standard” for public safety cycling training.

The bike medics have been IPMBA trained for the past 10 years and RAA was one of the first  EMS systems in the state to be trained. These medics can get to the patients ambulances cannot maneuver to during events with large crowds like this weekend’s 5K Bike Ride and Community Day. Riders are taught how to balance, and ride through different obstacles while carrying medical supplies.

The use of bicycles by police, EMS, and security personnel continues to grow along with increased awareness of the benefits of an extremely mobile team of first responders. The goal is to provide assistance to those who need it as quickly, safely and effectively as possible.